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Customer Service Officer

2 months ago

Osborne Park, Australia Workskil Australia Ltd Full time
[About the Role]

We are seeking an experienced and skilled Customer Service Officer to join our team at Workskil Australia Ltd. In this role, you will be the first point of contact for all visitors to our site, providing a professional and friendly demeanor, even in challenging situations. You will use your exceptional administration skills, attention to detail, and computer literacy to direct inquiries and provide operational support to your colleagues.

Key Responsibilities:

* Provide exceptional customer service to a diverse range of people

* Use your administration skills to direct inquiries and provide operational support

* Work collaboratively as part of a team to achieve common goals

* Maintain a calm and professional approach in challenging situations

About You

To be successful in this role, you will have excellent communication skills, both verbal and written, and the ability to work with culturally diverse people. You will also have intermediate to high level administrative skills, including the ability to type at a minimum of 30 wpm. If you have experience in a busy reception or front of house role, this would be highly regarded.

About Workskil Australia Ltd

Workskil Australia Ltd is a national not-for-profit and charitable organisation, providing a range of employment, work experience, disability, youth, Indigenous and community services across Australia. We promote a positive team culture where high performance can thrive, and we value excellent customer service, integrity, and honesty in our employees.