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Customer Service Professional

1 month ago

Osborne Park, Australia Workskil Australia Ltd Full time
About the Role

This is a challenging and rewarding role that requires a high level of professionalism, excellent communication skills and the ability to work effectively in a fast-paced environment.

As the first point of contact for all visitors to our site, you will be responsible for providing exceptional customer service, directing inquiries to the appropriate area and providing operational support to your colleagues.

You will have strong administration skills, attention to detail and computer literacy, including competence with Microsoft Office Suite. You will also have experience in a busy reception or front of house role dealing with a wide range of members of the public.

We are looking for someone who can maintain a calm and professional approach when dealing with difficult situations and has the ability to work with culturally or linguistically diverse people, ex-offenders, youth and disadvantaged groups.

The successful candidate will be able to type at a minimum of 30 wpm and have intermediate to high-level administrative skills.