
Reservations Team Member
1 week ago
The ideal candidate will have excellent communication skills, a strong attention to detail, and the ability to work well under pressure in a fast-paced environment.
This role involves handling customer inquiries, processing reservations, and managing room allocations. The successful candidate will be able to provide exceptional service, respond to guest inquiries, and resolve any issues promptly.
Key Responsibilities:
- Managing front-desk operations, including check-ins and check-outs
- Processing payments and handling cash transactions
- Responding to guest inquiries and resolving any issues promptly
- Collaborating with the team to ensure seamless communication and coordination
Requirements:
- Available to work on a rotating roster, including weekends and public holidays
- Able to maintain confidentiality and handle sensitive information discreetly
- Proficient in using technology, including computer software and online systems
Benefits:
- Opportunity to develop skills in customer-facing roles
- Chance to work in a dynamic and supportive team environment
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