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Customer Service Representative
2 months ago
About this Opportunity
We're seeking a talented individual to join our team as a Customer Service Representative. As a key member of our branch team, you'll play a vital role in delivering exceptional customer service and support.
Key Responsibilities
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Work closely with colleagues to ensure seamless customer interactions and a positive branch experience.
- Develop and maintain a thorough understanding of our products and services, enabling you to provide informed advice and guidance to customers.
- Contribute to the achievement of branch targets and objectives, working collaboratively with the team to drive sales and customer engagement.
- Participate in ongoing training and development to enhance your skills and knowledge, ensuring you remain up-to-date with industry trends and best practices.
About Us
Lloyds Banking Group is a leading financial services provider, committed to helping Britain prosper. We're dedicated to creating a values-led culture, where our colleagues feel valued, empowered, and supported to make a real difference.
What We Offer
- A competitive salary and benefits package, including a generous pension contribution and annual performance-related bonus.
- Ongoing training and development opportunities, enabling you to grow and progress within the business.
- A collaborative and inclusive work environment, where diversity and inclusion are celebrated and valued.
- The chance to work with a talented team, passionate about delivering exceptional customer service and making a positive impact.
Requirements
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- A customer-focused mindset, with a passion for delivering exceptional service and support.
- Strong problem-solving skills, with the ability to think critically and resolve issues in a timely and professional manner.
- A willingness to learn and develop, with a commitment to ongoing training and self-improvement.
