Service Transition Specialist
2 weeks ago
This role involves developing and maintaining service transition artefacts, ensuring good understanding of service management principles, designing and developing services that meet business needs, and liaising with stakeholders to endorse and agree on service delivery models.
- Key Responsibilities:
- Develop and maintain service transition artefacts, including service mapping, definition, and support agreements.
- Liaise with senior stakeholders to endorse and agree on service delivery models.
- Ensure good understanding of service management principles.
- Design and develop services that meet business needs, considering upstream and downstream impacts.
The ideal candidate will have proven experience in service architecture and transition, strong communication and engagement skills, and the capacity to achieve assigned tasks within tight timeframes.
- Proven experience in service architecture and transition.
- Ability to work with internal teams and external partners.
- Strong communication and engagement skills.
- Capacity to achieve assigned tasks within tight timeframes.
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