Digital Service Transition Specialist

5 days ago

Melbourne, Victoria, Australia beBeeSpecialist Full time $90,000 - $150,000

Job Opportunity

We are seeking a highly skilled and experienced professional to join our team as a Digital Service Transition Specialist. In this key role, you will be responsible for implementing structured transition processes to enhance productivity while minimising disruptions and supporting both technology and business goals.

About the Role

  • Owning and improving a framework to facilitate smooth transitions from project delivery to technology operations.
  • Working closely with project managers, business analysts, other project resources, and IT teams to ensure that transition criteria meet project outcomes and business goals.
  • Educating stakeholders on transition processes, aligning efforts to support technology and project objectives.
  • Managing transition requirements meticulously, identifying gaps early to maintain continuity.
  • Working effectively under pressure, managing priorities and expectations for optimal outcomes.
  • Championing ITIL-aligned processes, driving ongoing improvements and enhancing the business user experience.

What We're Looking For

  • Tertiary qualifications preferred.
  • Emerging talent with experience in Big 4 professional services will be highly regarded, especially those who are eager to take on new challenges and expand their expertise in a dynamic, impactful role.
  • Proven experience in service and process management, excelling at driving process improvements and aligning people, technology, and processes for optimal business performance.
  • Skilled in service management, IT operations, and project management frameworks, ensuring smooth service transitions and alignment with business needs.
  • Self-motivated, collaborative, and improvement-driven, with well-honed skills in report writing, presentation, negotiation, and team integration.
  • Background in technology, PM, or BA with an interest in managing project-to-technology handovers is also considered.

Why Our Organisation?

Our organisation is a leading multi-beverage company with a rich history. We have a great track record of success, we work at pace, our teams are high-performing, and there's always a lot going on. There are many opportunities in our company for those ready to take them on.

We are proud of who we are, and humble in how we work - we believe in creating a culture of excellence, innovation, and diversity. We offer a range of benefits such as product discounts, flexible work arrangements, health and wellness programs, and learning & development opportunities.

We are committed to enhancing environmental sustainability and social responsibility, and we are passionate about our role in making a positive impact.

We commit to responding to all applicants.

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