Customer Service Representative

4 weeks ago


Fortitude Valley, Queensland, Australia Ezidebit AUS Full time

We're seeking a highly motivated and customer-focused individual to join our Support Team at Ezidebit AUS. As a key member of our team, you'll play a vital role in delivering exceptional customer service experiences for our business-to-business customers.

Your key responsibilities will include:

  • Managing and actioning incoming calls, chats, and emails in a timely and effective manner;
  • Responding, investigating, and resolving questions and queries from clients;
  • Maintaining client data and ensuring its integrity;
  • Identifying issues and trends that are affecting our clients and escalating appropriately to ensure timely resolution.

We're committed to creating a positive and inclusive work environment where you can thrive and grow with us. As part of our team, you'll enjoy a range of benefits, including flexible working arrangements, wellbeing resources, and opportunities for professional development.

We're passionate about delivering best-in-class payment technology and software solutions to our customers, and we're looking for someone who shares our commitment to excellence. If you're a motivated and customer-focused individual who is eager to make a real difference, we'd love to hear from you.

About Us

At Ezidebit AUS, we're dedicated to providing innovative payment solutions that help our customers grow and succeed. With a strong focus on customer service, we're committed to building long-term relationships with our clients and delivering exceptional results.

About the Role

This is a fantastic opportunity to join a dynamic and supportive team and be part of our mission to deliver outstanding customer experiences. If you're passionate about customer service and are looking for a challenging and rewarding role, we encourage you to apply.



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