Fleet Operations Coordinator
1 month ago
About You
We are seeking a highly organized and customer-focused professional to join our team as a Consultant Support Officer. As a key member of our sales team, you will play a pivotal role in supporting our clients and delivering exceptional service. Your exceptional organisational skills, keen eye for detail, and ability to work both independently and collaboratively will be essential in this role.
About the Role
As a Consultant Support Officer, you will provide administrative support to our sales team, ensuring the smooth operation of our fleet management services. Your responsibilities will include managing vehicle quotes and logistics, preparing client proposals, and coordinating with suppliers to ensure optimal outcomes. You will also assist in maintaining CRM data and supporting new business initiatives.
About the Company
Our company is a leader in the fleet management sector, known for our innovative solutions and commitment to delivering exceptional client experiences. We pride ourselves on fostering a collaborative workplace culture where every team member is valued. If you are passionate about delivering superb administration service and achieving ultimate customer satisfaction, we encourage you to apply.
Key Responsibilities:
- Monitor fleet and business reports, providing analysis and insights.
- Coordinate vehicle quotes with suppliers and present recommendations to consultants.
- Prepare and deliver client proposals tailored to specific needs.
- Manage vehicle logistics and liaise with clients to address fleet issues.
- Assist in maintaining CRM data (Salesforce) and support new business initiatives.
- Conduct vehicle tender processes, ensuring optimal outcomes.
- Provide clerical and administrative support to the sales team as required.
What You'll Need to Succeed:
- Proven account management experience advantageous.
- A high level of customer service focus and problem-solving skills.
- Excellent organisational, time management, and prioritisation skills.
- The ability to work autonomously and take initiative.
- Strong communication skills, both verbal and written.
- Proficiency in data entry, CRM tools (Salesforce experience a plus), and computer systems.
- A professional telephone manner and strong attention to detail.
- A valid driver's license some driving may be required.
This is an excellent opportunity to join a dynamic and fast-paced industry, with plenty of opportunities for professional growth and career progression. We offer a competitive salary of $55,000 - $65,000 per annum, depending on experience, plus benefits such as a comprehensive training program and opportunities for advancement. Apply now to take your career to the next level
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