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Luxury Customer Experience Specialist

1 month ago

Brisbane, Queensland, Australia Tiffany & Co Full time

Established in 1837, Tiffany & Co. has been a pioneering force in the world of design and style.

We are seeking an experienced individual to join our Brisbane boutique as a full-time Client Advisor.

The role involves delivering an exceptional customer experience, tailored to meet the unique needs of each client.

You will be responsible for:

  • Providing proactive communication with clients to ensure a memorable and indulgent shopping experience
  • Delivering luxurious service while maintaining efficiency in a fast-paced environment
  • Contributing to the growth and development of client relationships and sales performance
  • Driving sales and exceeding targets through innovative thinking and strategic planning

This is an exciting opportunity to join a high-performing team that values wellbeing, innovation, and growth.

As a Client Advisor, you will have the chance to work with a diverse range of clients and develop meaningful relationships that drive business results.

To succeed in this role, you will need:

  • A passion for delivering exceptional customer service and driving sales growth
  • 2-3 years of experience in a sales or customer service role, with a proven track record of meeting targets and KPIs
  • Strong communication and interpersonal skills, with the ability to build rapport with clients from diverse backgrounds
  • Flexibility to work non-traditional hours, including weekdays, weekends, late nights, and all holidays

Tiffany & Co. offers a competitive salary package, including commission, incentives, employee discounts, and milestone gifts.

You will also have access to ongoing training and up-skilling opportunities, as well as the chance to work with a highly experienced management team.

Our culture is focused on wellbeing, innovation, and growth, and we offer a dynamic and supportive work environment that fosters collaboration and creativity.

Salary: $60,000 - $80,000 per annum (dependent on experience)