Business Relationship Specialist
4 days ago
The role of the Business Relationship Specialist is pivotal in driving sales and marketing efforts for our training courses to Employment Services providers.
This full-time position involves cultivating strong relationships with clients, understanding their business needs, and identifying and securing sales opportunities.
Key Responsibilities:
- Develop and nurture lasting relationships with internal and external stakeholders to establish MCI Achieve as the preferred provider of training courses.
- Accountable for the retention and growth of MCI's customer base.
- Resolving customer issues and complaints to maximize client satisfaction.
- Participating in team activities to support continuous improvement of systems and processes.
- Liaising with senior leaders through regular reports and meetings to share portfolio knowledge and identify areas for improvement.
Necessary Skills and Qualifications:
- Proven track record of achieving sales targets in Account Management, Business Development or Relationship Management roles.
- Excellent communication, networking, and negotiation skills.
- Knowledge and experience in the Employment Services Industry.
- Travel will be an integral part of the role.
- Excellent proficiency in MS Office suite programs.
- A background in the training industry is highly desirable but not mandatory.
Employee Benefits:
- Fitness Membership discounts.
- Discounted Health, Pet, Home, and Content Insurance.
- Access to confidential counseling from an Employee Assistance Program (EAP) provider.
About Our Organization:
We are a diverse team of over 13,000 people across 11 countries, united by a shared purpose - to enable better lives.
Our work empowers the people we serve to realize their ambitions and aspirations through sustainable employment, independence, better health, and wellbeing, and increased social participation.
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