Regional Business Growth Expert

2 days ago

Shellharbour City Council, Australia beBeeDevelopment Full time $90,000 - $120,000
Business Development Partner

Overview:

The Regional Business Development Partner plays a key role in identifying and pursuing new business opportunities, driving customer acquisition, and promoting a positive customer experience across various portfolios. This role is instrumental in collaborating with regional managers, frontline teams, and corporate services to implement sustainable, financially viable supports that empower people to live the life they want.

Responsibilities:

  • Respond promptly to qualified customer enquiries and maintain accurate records from initial contact through to onboarding.
  • Build and manage a customer pipeline and contact database.
  • Coordinate application and onboarding documentation for new customers.
  • Collaborate with internal and external stakeholders to ensure best practice outcomes.
  • Establish strong relationships with customers, families, carers, service providers, and community members.
  • Represent the organisation at networks and promotional events, sharing insights and learnings.
  • Promote services to attract new customers and track enquiry outcomes for reporting.
  • Identify regional opportunities and communicate them through clear reporting.

Requirements:

  • Tertiary qualification in Business Management or a related field.
  • 3+ years' experience in business or customer service management.
  • Proven background in customer-facing roles within values-driven organisations.
  • Experience in cultural change and workforce capability building.
  • Strong community engagement and relationship-building skills.
  • Solid understanding of contemporary Disability Services and person-centred approaches.
  • Excellent communication skills, adaptable to diverse audiences.
  • Proactive, goal-oriented, and confident in decision-making.
  • Skilled in managing multiple tasks, meeting deadlines, and working independently.
  • High computer literacy and comfort with technology.
  • Empathetic, customer-focused, and business-savvy.
  • Experience in the Disability Services sector.
  • Business development or sales experience.
  • Strong business acumen and ability to connect with people from all walks of life.

Benefits:

  • Competitive Salary Package: Be rewarded for your hard work with an attractive salary and benefits.
  • Salary Packaging: Increase your take-home pay through NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free.
  • Continuous Learning Opportunities: Work alongside industry-leading professionals who are dedicated to helping you excel and advance your career.
  • Work-Life Balance: Enjoy the freedom to create a flexible schedule that fits your lifestyle, with options that put you in control.
  • Supportive Team Environment: Focus on what you do best, with strong operational and administrative support behind you every step of the way.
  • Incredible Perks: Fitness Passport and confidential counselling through our Employee Assistance Program, we take care of our team.
  • A Culture Like No Other: Be part of a vibrant, positive work environment filled with team-building activities and a strong sense of community.

About Us:

We are a leading Australian for-purpose organisation dedicated to helping people with disabilities live the life they envision. We operate across Eastern Australia, supporting over 5,000 individuals, employing more than 5,000 staff, and boasting an annual turnover of around $500 million. We are undergoing significant transformation as the NDIS and social and technological advancements reshape the landscape of disability support in Australia.

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