Regional Business Growth Specialist

2 days ago

Shellharbour, New South Wales, Australia beBeeCustomerAcquisition Full time $90,000 - $150,000
Key Role: Regional Business Development Partner

This role plays a pivotal part in identifying and pursuing new business opportunities, driving customer acquisition across multiple portfolios, and promoting a positive customer experience. The Regional Business Development Partner collaborates closely with internal stakeholders to implement sustainable and financially viable supports that empower people to live the life they want and choose.


Responsibilities:
  • Respond promptly to qualified customer inquiries and maintain accurate records from initial contact through to onboarding.
  • Build and manage a customer pipeline and contact database.
  • Coordinate application and onboarding documentation for new customers.
  • Collaborate with internal and external stakeholders to ensure best practice outcomes.
  • Establish strong relationships with customers, families, carers, service providers, and community members.
  • Represent the organisation at networks and promotional events, sharing insights and learnings.
  • Promote services to attract new customers and track enquiry outcomes for reporting.
  • Identify regional opportunities and communicate them through clear reporting.

Required Skills and Qualifications:
  • Tertiary qualification in Business Management or a related field.
  • At least 3 years' experience in business or customer service management.
  • Proven background in customer-facing roles within values-driven organisations.
  • Experience in cultural change and workforce capability building.
  • Strong community engagement and relationship-building skills.
  • Solid understanding of contemporary Disability Services and person-centred approaches.
  • Excellent communication skills, adaptable to diverse audiences.
  • Proactive, goal-oriented, and confident in decision-making.
  • Skilled in managing multiple tasks, meeting deadlines, and working independently.
  • High computer literacy and comfort with technology.
  • Empathetic, customer-focused, and business-savvy.
  • Experience in the Disability Services sector.
  • Business development or sales experience.
  • Strong business acumen and ability to connect with people from all walks of life.

Benefits:
  • Competitive Salary Package: Enjoy an attractive salary, plus a phone and laptop.
  • Salary Packaging: Increase your take-home pay with access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free.
  • Continuous Learning Opportunities: Work alongside industry-leading professionals who are dedicated to helping you excel and advance your career.
  • Work-Life Balance: Enjoy the freedom to create a flexible schedule that fits your lifestyle, with options that put you in control.
  • Supportive Team Environment: Focus on what you do best, with strong operational and administrative support behind you every step of the way.
  • Incredible Perks: Fitness Passport and confidential counselling through our Employee Assistance Program, we take care of our team.
  • A Culture Like No Other: Be part of a vibrant, positive work environment filled with team-building activities and a strong sense of community.

About Us:

Our organisation is a leading Australian for-purpose, values-driven entity dedicated to helping people with disabilities live the life they envision. We operate across Eastern Australia, supporting over 5,000 individuals and employing more than 5,000 staff. Our annual turnover is around $500 million.


Ready to make a change? Apply now.

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