
Operations Management Position
5 days ago
The successful candidate will be responsible for overseeing the daily operations of a high-volume hospitality and entertainment venue.
About The Role:
- As a Club Operations Manager, you will play a key role in ensuring seamless service delivery across all areas of the venue.
Key Responsibilities:
- Manage the day-to-day activities of the venue's front-of-house staff.
- Direct and manage team members' duties and performance.
- Monitor and manage service delivery, compliance, and incident response inclusive of team members, patrons & contractors.
- Ensure compliance with policies and relevant legislation at all times.
- Handle patron enquiries, feedback, and conflict resolution with professionalism.
- Conduct opening and closing procedures, cash reconciliation, and reporting.
Benefits:
- A dynamic and fast-paced work environment.
- Opportunities for professional growth and development.
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