Ecommerce Specialist

4 weeks ago

Sydney, New South Wales, Australia Amazon Full time

At Amazon, we are seeking a highly motivated and customer-obsessed Ecommerce Specialist to join our team. This role will be responsible for building and maintaining our Ecommerce stores in the APAC region. You will work closely with the International Ecomm team to implement our merchandising plans, update website content, and create an engaging customer experience to support key sales metrics.

The ideal candidate will have strong quantitative skills, be comfortable dealing with ambiguity, and have a good sense of metric-based decision making. You will need to be able to prioritize effectively in a fast-moving environment and communicate clearly and persuasively.

Key Responsibilities:

  • Implement pricing and merchandising related to product launches and promotions
  • Own and maintain online product catalog
  • Collaborate with Operations team to monitor inventory and backorders
  • Monitor orders processing and troubleshoot issues in collaboration with the Operations and Customer Support teams
  • Author and maintain content tied to product, promotions, site launches, and new features
  • Work with creative, development, and marketing teams to implement changes, new features, and bug fixes
  • Conduct testing and QA for project launches and ongoing builds
  • Initiate, optimize, and evaluate projects and campaigns with the aim of increasing visibility and conversion
  • Report on web performance, including sell-through, sessions, and conversion rates, and to better understand shopping behaviors and trends

Requirements:

  • 2-3 years of experience working with headless CMS software (i.e. Contentful)
  • 2-3 years of experience managing Ecommerce product catalogue
  • Good knowledge of Shopify platform functionalities and best practices
  • Demonstrable Ecommerce experience
  • Marketing and sales-oriented
  • Analytical and process-oriented
  • Attention to detail and proven ability to manage multiple, competing priorities simultaneously
  • Output and deadline driven
  • Excellent communication and interpersonal skills with the ability to work in a cross-functionally collaborative role with stakeholders across different timezones
  • Strong critical thinking/problem solving skills
  • Motivated to work in a fast-paced technology scale-up

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