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Ecommerce Strategist

1 month ago

Sydney, New South Wales, Australia Future You Full time
Ecommerce Specialist Job Description

We are seeking an experienced Ecommerce Specialist to join our team at Future You. As an Ecommerce Specialist, you will play a pivotal role in driving the growth of our business through strategic e-commerce initiatives.

Key Responsibilities:

  • Craft and implement a successful e-commerce strategy to drive sales and revenue
  • Oversee the day-to-day management of our e-commerce website, ensuring it is user-friendly and visually appealing
  • Manage product listings, pricing, and tracking & reporting, identifying and resolving blockers
  • Work to improve the online shopping experience through User Experience (UX) Optimisation
  • Analyse user behaviour and apply strategies to increase conversions through Conversion Rate Optimisation (CRO)
  • Develop and execute SEO strategies to increase the site's visibility in search engine results
  • Manage online advertising campaigns, including pay-per-click (PPC) to drive traffic and conversions
  • Own the roadmap for customer service solutions like live chat, chatbots, or customer support
  • Use analytics tools to monitor website performance, sales, customer behaviour, and other essential metrics
  • Consistently monitor competitors and industry trends to identify opportunities and threats
  • Develop strategies to retain customers through loyalty programs, email marketing, and personalised recommendations
  • Ensure compliance with e-commerce laws and regulations, including consumer protection and data privacy
  • Manage relationships with suppliers and other vendors to ensure seamless operations

Requirements:

  • Experience in a B2B company within infrastructure, construction, capital works or industrial
  • Ability to drive healthy, fun competition with the team
  • Willingness to learn and teach, sharing ecommerce wisdom and skills with the team
  • Open mindset, ready to collaborate and engage in open honest discussions
  • Hunger for ownership and advancing your career within a supportive and encouraging organisation

What We Offer:

  • Excellent opportunity to embed yourself in a business intent on supporting you to succeed
  • Remuneration commensurate with experience
  • Hybrid/flexible working
  • Understanding that you have a life outside of your role