
Heavy Equipment Service Director
3 days ago
Join a reputable business with a strong local presence and lead a large team in Hobart. This role offers a genuine chance to grow and develop a loyal team, promoting the safe and efficient running of a workshop.
Job Description:The Service Manager will be responsible for managing a large service department, directing a team of staff including tradespeople and coordinators. Key responsibilities include:
- Leading, managing, and holding responsibility over the service department
- Directly managing a team of staff, promoting a positive work environment
- Scheduling and liaising with technicians to attend field service calls
- Ensuring a high standard of workmanship is upheld
- Interviewing, hiring, onboarding, and training new recruits
- Dealing directly with clients and managing escalated issues
The ideal candidate will possess excellent communication and management skills, with the ability to work autonomously and meet management expectations. A background working within a dealership environment and technical experience with machinery are highly desirable.
Required Skills and Qualifications:To be successful in this role, you will need:
- A strong leadership and management style
- Excellent communication and interpersonal skills
- Ability to work autonomously and make decisions
- Technical experience with machinery, preferably heavy mobile plant
- Background working within a dealership environment
This role offers a competitive salary, outstanding work/life balance, and genuine career progression opportunities. You will also have access to excellent manufacturer training and be part of a growing branch.
Others:Experience working with heavy mobile plant such as earthmoving, agricultural, forestry, mining, or truck/bus would be preferred. The ability to work in a fast-paced environment and prioritize tasks effectively is essential.
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