Experience Optimisation Manager
23 hours ago
We are Woolworths Group, a dynamic and innovative organisation with a shared Purpose - 'to create better experiences together for a better tomorrow'.
Our team is looking for an Experience Optimisation Manager to join our Experimentation Specialist role. As part of this role, you will have the opportunity to shape the future of critical business functions by mapping, analysing and optimising customer journeys across multiple digital products, channels and engagement touchpoints.
- This includes working closely with Product, UX Design, UX Research, Front end Developers, Data Science and QA teams to build experiments from ideation to set up, monitoring and reporting.
- You will be responsible for reporting, interpreting and presenting qualitative and quantitative insights to inform roadmaps of targeting or testing initiatives to Product Managers and key senior stakeholders.
The successful candidate will have 2-3+ years experience in Experimentation (CRO/Digital Optimisation), a deep understanding of Experimentation standards and best practices, strong UX/UI design and conversion principles knowledge, and experience with stakeholder management and team collaboration.
We offer a competitive salary of $100,000 - $120,000 per annum, depending on your skills and experience.
We value diversity, equity, inclusion, and belonging at Woolworths Group and aim to create a truly inclusive workplace where everyone feels they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply and are committed to making reasonable adjustments to the hiring process for people with disabilities. Please let us know if we can support you with any adjustments.
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