Technical Field Service Manager

2 weeks ago

Melbourne, Victoria, Australia beBeeFieldServiceManager Full time $120,000 - $130,000
Job Overview

We are seeking a seasoned field service manager with technical expertise in packaging or food manufacturing equipment to lead and support a team of field service technicians.

Key Responsibilities:
  • Manage daily service operations, scheduling, prioritizing, and resource allocation for the team.
  • Communicate effectively with customers, providing clear updates and managing expectations.
  • Handle conflict and challenging situations with professionalism and confidence.
  • Provide technical guidance when required.
Requirements:
  • Proven experience in a supervisory role within a service environment.
  • Strong technical knowledge in packaging or food manufacturing equipment.
  • Excellent customer communication skills with the ability to build relationships at all levels.
  • Confident in handling conflict and resolving issues calmly and effectively.
Benefits:
  • Ongoing training and professional development opportunities.
  • A supportive team culture and excellent working conditions.
  • A competitive remuneration package.

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