Fraud and Scams Technology Leader
3 days ago
Fraud and Scams Technology Leader
About the Role:We're seeking a highly experienced Fraud and Scams Technology Leader to join our team.
This role is accountable for delivering strategic initiatives, managing solution risks within appetite, and driving business outcomes in Customer Solutions Technology including Fraud and Scams, Deceased Estates, and Complaints.
- Deliver results-driven solutions in a fast-paced environment, making key service and product decisions.
- Lead high-performing teams, strategize workforce planning, and build capability in Customer Solution Technology domain to drive higher maturity standards.
- 10+ years of domain experience in Fraud and Scams and broader Financial Crime technology.
- Experience in technology delivery aligned to Scaled Agile delivery framework (SAFe) with strong focus on domain risk and controls management.
- Strong background in people leadership, with over a decade of leading high-performing teams.
- Exposure in delivering DevSecOps, system integration, and Gen AI / Agentic AI delivery.
- Manage senior stakeholders, including up to GM level.
We're obsessed with becoming our customers' #1 banking partner for life.
- Special offers on banking products and discounts from top brands.
- Flexible work arrangements and leave options.
- Tailored learning and development opportunities.
- Lots of opportunities to 'give back' to the Community.
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