Senior Manager Fraud and Scams Network Analysis/Search

3 days ago

Sydney, New South Wales, Australia Commonwealth Bank of Australia Full time $90,000 - $120,000 per year
  • You are an experienced professional with a background in Network Analysis
  • We are a committed and high performing team
  • Together we will deliver faster and simpler customer outcomes through the innovative use of data
Do Work That Matters

See Yourself in the Role

Senior Manager, Fraud and Scam Network Search

Key Responsibilities
  • Lead a team of analysts and technical specialists to detect and disrupt scam networks using advanced analytics and threat intelligence.
  • Design and operationalise network search capabilities in line with regulatory requirements.
  • Identify scam typologies and behavioural patterns across digital channels, linking data points (e.g., URLs, wallets, IPs) to uncover coordinated fraud.
  • Assess consumer impact and prioritise investigations based on risk and our investigative processes.
  • Develop and implement proactive fraud countermeasures and generate actionable intelligence for internal and external stakeholders.
  • Collaborate with Operations, Analytics, Capability and Governance teams to deploy strategic and tactical controls.
  • Communicate findings clearly to technical and non-technical stakeholders, including senior leadership, through well-documented reports.
We're Looking for People Who Have
  • Proven experience in Fraud Intelligence, Analytics or Operations, with expertise in scam detection and prevention.
  • Practical experience with statistical and social network analysis to uncover complex fraud and scam patterns.
  • Strong attention to detail and the ability to translate risks and opportunities into actionable insights.
  • Excellent communication, interpersonal, and leadership skills, with the ability to inspire and influence diverse teams.
  • Demonstrated ability to produce high-quality strategic, operational, and tactical intelligence products.
  • Proficiency in delivering data-driven insights using a variety of analytical tools and techniques.
  • A solutions-focused mindset with a strong foundation in data-informed decision-making.
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