Client Support Specialist

3 days ago

Canberra, ACT, Australia beBeeCare Full time $71,865 - $118,660

Our organization is dedicated to enhancing the lives of those we serve by selecting the right individuals, delivering services with the right approach.

We provide flexibility and job security, a sense of belonging to our local and national teams, career advancement opportunities, competitive compensation packages, recognition programs, and access to wellbeing and discounts programs. This platform supports our staff members wherever and whenever they work, acknowledging their efforts and offering suggestions for maintaining a healthy balance in life.

Responsibilities
  1. Create strong relationships with clients and their families.
  2. Assign personnel to clients based on qualifications and availability.
  3. Organize support for clients and monitor their progress.
  4. Refer clients to organizations that provide additional assistance.
  5. Evaluate client needs and resources.
  6. Respond promptly to inquiries and requests.
  7. Maintain accurate records of incidents and feedback.
Requirements
  • Nursing qualification or Certificate IV.
  • Commitment to teamwork, compassion, and service excellence.
  • Strategic thinking abilities.
  • Understanding of commercial dynamics.
  • Demonstrated leadership skills.

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