Customer Support Associate

4 weeks ago


Hamilton, Victoria, Australia Nutrien Full time
About Us

Hamilton Farm Supplies, a leading local business, is seeking an exceptional individual to join their team as a Customer Support Associate. With a strong work ethic and passion for delivering top-notch customer service, you will play a vital role in driving the company's success.

Job Description
  • As a Customer Support Associate, you will be responsible for providing excellent customer service by assisting clients in finding the products they need, ensuring customer satisfaction, and promoting the Hamilton Farm Supplies brand.
Responsibilities
  • Acknowledge and greet every customer who enters the store, providing courteous and professional service at all times.
  • Aim high and contribute to department budgets and overall store targets by identifying opportunities for process improvement, optimizing stock management, and implementing visual merchandising strategies.
  • Ensure that shelves and displays are always fully stocked, accurately record sales and transactions, and maintain up-to-date product knowledge to provide informed advice to customers.
  • Maximize counter sales through add-on sales of related items and communicate special promotions to customers.
  • Report any discrepancies or problems to the manager and maintain a clean and organized work environment.
Qualifications & Experience
  • Great communication skills, strong organizational skills, and a proactive approach to problem-solving.
  • Knowledge of agricultural industries, computer software, databases, and spreadsheets.
Estimated Salary: $45,000 - $60,000 per annumBenefits
  • A competitive salary package, including benefits and opportunities for career growth and development.

At Hamilton Farm Supplies, we value our employees and offer a supportive work environment, encouraging collaboration and teamwork to achieve outstanding results. If you are a motivated and customer-focused individual who thrives in a dynamic environment, apply now to become part of our exceptional team



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