Claims Support Specialist

1 week ago

Tweed Heads, New South Wales, Australia beBeeCustomerService Full time $55,000 - $70,000

About This Role

No two days are ever the same in this Service Administrator role. Your responsibilities will include:

- Close collaboration with customers and internal stakeholders to coordinate processes and ensure timely completion
- Regular updates to customers on their service process
- Assistance to the team with processing quotations

About Our Mission

We are a growing service team seeking a bright and enthusiastic individual to help us achieve our goal. This role provides customers with real solutions making a tangible difference in their lives and the environment.

About You

As a Service Administrator, you will be responsible for delivering exceptional customer service, possessing outstanding communication skills, and working collaboratively as part of our team.

- Excellent customer service ethic and communication skills
- Willingness to operate in a team environment
- Strong organisational, planning, and prioritisation skills
- Efficient and hardworking with a can-do attitude
- Knowledge of MS Office programs
- Industry knowledge is advantageous but not essential, with training provided
- Experience in the insurance industry is well regarded

What We Offer

We offer a collaborative team environment with caring management focusing on employee wellbeing, development, and happiness.
Flexible Friday finish at 3:00pm on the monthly RDO and casual dress Fridays.
Onsite parking available.
Competitive pay and opportunities for growth.

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