Senior Claims Manager

3 weeks ago


Tweed Heads, New South Wales, Australia EML Group Full time
Join or sign in to find your next job

Join to apply for the Senior Claims Manager role at EML Group

1 day ago Be among the first 25 applicants

Join to apply for the Senior Claims Manager role at EML Group

Get AI-powered advice on this job and more exclusive features.

EML is a leading Workers Compensation and Personal Injury Claims Management business. Our goal is to help people get their lives back through ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over 4,000 dedicated employees. We foster a learning culture that allows for us to continually invest in our employees ensuring a long-term career here at EML.

THE OPPORTUNITY

Are you ready to take the next step in your career and join a purpose-driven organisation that makes a difference in peoples lives? EML are seeking experienced Claims professionals from New Zealand to join our growing organisation.

Every day our Claims teams help coordinate, negotiate, and facilitate an injured workers recovery through tailored support to individuals to help get their lives back. As a senior team member, you will set the standard in claims management while guiding and supporting others around you through mentoring and coaching colleagues and leading by example to create a culture of collaboration.

This will be a full time, permanent position with flexibility to work from home up to 2 days a week once fully trained. This role can be based from any EML Australian office with a generous relocation allowance on offer for eligible candidates.

Your Responsibilities

  • Pro-actively manage a portfolio of workers compensation claims to achieve the optimum outcome of early and sustainable return to work with reasonable claim costs
  • Collaborate with medical professionals, employers, brokers, rehab providers and other stakeholders to create an effective Return to Work strategy
  • Assist the worker and employer with the claim process, providing support, managing expectations and ensuring timely access to required services to support return to work and injury recovery
  • Assess aspects of liability and recovery relevant to the legislation or policies while undertaking ongoing reviews in relation to entitlements and payments
  • Respond to escalations and provide coaching and mentoring to other members of the team

About You
  • Minimum 3 years of experience managing claims within the New Zealand Accident Compensation Scheme is mandatory
  • You must currently be residing in New Zealand to be eligible for relocation bonus
  • An empathetic, resilient, and motivational approach to provide customer centric support
  • A driven professional with highly developed written and verbal communication skills
  • Careful consideration to detail with a high concern for accuracy to manage stakeholder engagement
  • A team player who likes to work collaboratively and can also work independently

What We Offer

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

EML provides career opportunities and great employee benefits, including:
  • A vibrant, collaborative innovative team culture
  • Flexibility with opportunity to WFH when you are fully trained in your role.
  • A corporate wellbeing program with discounted health insurance and gym membership
  • Access to discounts at over 350 retailers through our Rewards Hub program
  • Entitlement to an annual tenure and performance-based recognition reward
  • Comprehensive learning and development support
  • Companywide events to celebrate success.
  • Quarterly Reward and Recognition Awards
  • Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits. If this position is of interest to you, please apply now.Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionFinance and Sales
  • IndustriesInsurance

Referrals increase your chances of interviewing at EML Group by 2x

Sign in to set job alerts for "Senior Claims Manager" roles.

Gold Coast A$65,000.00-A$80,000.00 1 month ago

Tweed Heads, New South Wales, Australia 2 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Tweed Heads, New South Wales, Australia beBeeclaims Full time $65,000 - $80,000

    Job OverviewWe are seeking an experienced claims professional to join our organisation. As a senior team member, you will set the standard in claims management while guiding and supporting others around you through mentoring and coaching colleagues and leading by example to create a culture of collaboration.Your Key ResponsibilitiesProactively manage a...


  • Tweed Heads, New South Wales, Australia beBeeInjury Full time $92,385 - $144,898

    Are you looking for a challenging and rewarding career in claims management?In this role, you will have the opportunity to make a positive impact on people's lives by providing technical support to claims teams.The ideal candidate will have strong technical experience within the workers compensation scheme and be able to review and provide feedback on...

  • Claims Professional

    1 week ago


    Tweed Heads, New South Wales, Australia beBeeSpecialist Full time $80,000 - $120,000

    Role Overview">EML is a leading workers compensation and personal injury claims management business focused on helping individuals return to work. We are committed to fostering a culture that prioritizes employee growth and career development, ensuring long-term success for our team members.">As a Technical Specialist, you will play a vital role in...


  • Tweed Heads, New South Wales, Australia Your Plan Manager Full time

    **Job**:Team Leader - NDIS Provider Services. This role would suit someone from an NDIS, financial or insurance background looking to work in a rewarding role.**_The Salary described for this role is based on a SCHCADS level 4.1, for a 38 hour week. _****About Us**:Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support...


  • Tweed Heads, New South Wales, Australia Your Plan Manager Full time

    **Administration Officer - NDIS Plan Support****ABOUT US**:Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management Service provider, well-known across Australia. Here at YPM, we provide personal, friendly service to our clients with a focus on delivering better-than-expected outcomes. We support full choice and control for participants and...


  • Tweed Heads, New South Wales, Australia Your Plan Manager Full time

    **Administration Officer - NDIS Plan Support****ABOUT US**:Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support Coordination service provider, well-known across Australia. Here at YPM, we provide personal, friendly service to our clients with a focus on delivering better-than-expected outcomes. We support full choice and control...


  • Tweed Heads, New South Wales, Australia Your Plan Manager Full time

    **Please attach a resume along with a covering letter, no more than two pages addressing how you demonstrate ability to perform in this role. Key skills such as proficiency in Microsoft Office Applications will be tested as part of this process.****ABOUT US**:Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support Coordination...

  • Personal Assistant

    1 week ago


    Tweed Heads, New South Wales, Australia Your Plan Manager Full time

    **Please attach a resume along with a covering letter, no more than two pages addressing how you demonstrate ability to perform in this role. Key skills such as proficiency in Microsoft Office Applications will be tested as part of this process.****ABOUT US**:Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support Coordination...


  • Tweed Heads, New South Wales, Australia Your Plan Manager Full time

    **Please attach a resume along with a covering letter, no more than two pages addressing how you demonstrate ability to perform in this role. Key skills such as proficiency in Microsoft Office Applications will be tested as part of this process.****ABOUT US**:Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support Coordination...


  • Tweed Heads, New South Wales, Australia beBeeInjury Full time $90,000 - $110,000

    Job Title:Injury Management ProfessionalRole Overview:This position involves working closely with claims specialists to deliver exceptional customer service and support the injury management process.Key Responsibilities:Collaborate with claims teams to provide proactive communication and advice on adverse decisions.Contribute to practice development...