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National Customer Service Coordinator
2 months ago
We are seeking a highly skilled and organized Customer Service Administration Coordinator to join our Residential Sales team at Beaumont Tiles.
As a key member of our team, you will be responsible for providing exceptional customer service, supporting internal sales representatives, and maintaining accurate client and job records.
Key Responsibilities- Liaising with Builders: Develop and maintain strong relationships with builders, responding to their queries and concerns in a timely and professional manner.
- Administrative Support: Provide administrative assistance to the sales team, including data entry, database maintenance, and order management.
- Relationship Management: Foster strong relationships with customers and suppliers, ensuring seamless communication and collaboration.
- Problem Solving: Identify and resolve any issues that may arise, ensuring timely and effective resolutions.
- Customer Service Expertise: Possess exceptional customer service skills, with the ability to provide a high level of service to internal and external stakeholders.
- Organizational Skills: Demonstrate high-level organizational skills, with the ability to manage multiple projects and priorities.
- Communication Skills: Possess excellent verbal and written communication skills, with the ability to effectively communicate with internal and external stakeholders.
- Technical Skills: Be highly competent in Microsoft Office, particularly Excel, and have experience with database management.
Beaumont Tiles is Australia's largest tiles and bathroom ware retailer, with over 110 outlets nationwide. We are a market leader, known for our innovative approach and commitment to excellence.
