
Incident Management Specialist
4 days ago
Enhance Australia's healthcare reform and protect vulnerable populations by joining our team as a Reportable Incidents Officer.
As a key member of the NDIS Commission, you will contribute to educating and training providers about the Reportable Incidents function.
Provide expert advice on trends, issues, and inadequate investigations by providers to senior colleagues.
Develop strategic relationships with internal and external stakeholders, including service providers, regulatory bodies, and law enforcement agencies.
Supervise and mentor others, promoting a culture of expertise sharing and professional development.
Ensure timely management of caseloads, escalating high-risk incidents for investigation or action.
Monitor reportable incidents and collaborate regularly with managers on caseload management.
Essential Requirements- Australian citizenship is mandatory.
- Ability to secure AGSVA baseline security clearance is essential.
- Experience working in social services is necessary.
- Well-developed problem-solving skills and ability to analyse complex issues independently are required.
- Previous experience in reportable incidents environments, managing complex incidents, is advantageous.
- Relevant experience in dispute resolution, mediation, or conciliation is beneficial.
The ideal candidate will have relevant experience in reportable incidents environments and strong communication skills.
What We OfferInitial hourly rate contracts paying $55.24 + Super and $60.26 + Super respectively.
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