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Data Center Technical Operations Engineer
1 month ago
We are seeking a highly skilled Data Center Technical Operations Engineer to join our team at Amazon Web Services (AWS). As a key member of our Infrastructure Operations team, you will be responsible for ensuring the smooth operation of our data centers, including the design, planning, delivery, and maintenance of all AWS global infrastructure.
Key Responsibilities- Participate in a 24/7 rotating shift pattern to ensure the availability and reliability of our data centers.
- Undertake and support management of both routine maintenance and emergency service of critical systems, including switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, and more.
- Installation of new rack capacity and provisioning of power/cooling to ensure optimal data center performance.
- On-site management of contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures, and local legislation.
- Establish performance benchmarks, conduct analyses, and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance.
- Manage the facility's assets, including generating change management requests and incident management tickets for all facility-related events.
- Collaborate with data center IT managers and other business leaders to coordinate day-to-day operations, projects, manage capacity, and optimize plant safety, performance, reliability, sustainability, and efficiency.
- Drive and implement projects to increase current facility capacity, efficiency, sustainability, and reliability, as well as assist in the design, implementation, commissioning, and build-out of new data center facilities.
- 4+ years of relevant work experience in facilities management, maintaining a data center or other critical space facility.
- Ability to prioritize in a complex, fast-paced environment.
- Experience with, awareness of, and adherence to physical security protocol.
- Experience using Microsoft Office (Word/Excel) and web browser-based applications and tooling.
- Bachelor's degree (Electrical Engineering, Mechanical Engineering, or other relevant discipline) or technical (military/trade school/TAFE) degree and relevant experience plus 4+ years of data center management/engineering/operations experience.
- Strong understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switch-gear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs, and CRAC units.
- Mission-Critical facility management experience for a large enterprise or large Colocation provider.
- Experience in management of vendors/contractors performing construction, maintenance, and upgrading works in large-scale critical environments.
- Data center Project Management/capacity planning and budgetary experience.
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.
