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Customer Service Representative

1 month ago

Shepparton, Victoria, Australia Beacon Lighting Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Part Time Customer Service Representative at our BRAND NEW Shepparton store.

Key Responsibilities

  • Provide expert professional customer service to our retail and trade customers
  • Promote and expand our Trade Loyalty Program and Trade accounts
  • Develop strong product knowledge to assist customers in making the best product choice
  • Achieve and exceed personal sales targets
  • Support other team members to ensure business goals are met
  • Contribute to the overall presentation of the store through merchandising and general housekeeping
  • Support your local community and charitable organisations

About You

To be successful in this role, you will possess the following qualities:

  • Previous experience in a retail environment
  • Strong communication skills with the ability to genuinely connect with your customers
  • An energetic and enthusiastic approach to all aspects of your job
  • Competency in POS systems and Microsoft Office
  • The ability to multi-task and prioritise your work effectively
  • A strong attention to detail

About Beacon Lighting

Beacon Lighting is a household name, passionate about providing expert advice to our retail and trade customers so they can live brighter by making the best lighting choices. We value our teams and treat everyone as part of the Beacon family, with a strong focus on cultural values and a great work-life balance.