Housekeeping Team Lead

7 days ago


Brisbane, Queensland, Australia Grupo Mantra Full time

Grupo Mantra is a leading hospitality company known for its exceptional service standards. Our properties offer a unique work environment that combines professionalism with a passion for delivering outstanding guest experiences.

We are seeking a highly skilled and motivated individual to join our Housekeeping team as a Housekeeping Team Lead.

Key Responsibilities:

  • Assist in the day-to-day supervision of the housekeeping team to ensure seamless operations.
  • Drive productivity, motivation, and development of all housekeeping team members to achieve exceptional results.
  • Develop and implement effective training programs to enhance team skills and knowledge.
  • Maintain high cleanliness and productivity standards in accordance with company guidelines.
  • Organize and allocate rooms for the rostered team members on shift to optimize efficiency.
  • Ensure adherence to chemical safety and occupational health and safety standards and practices.
  • Monitor labor costs and productivity output in relation to occupancy levels and room cleanliness standards.

Requirements:

  • Exceptional attention to detail with previous housekeeping leadership experience.
  • Excellent communication, interpersonal, and time management skills with a friendly and outgoing personality.
  • A quick thinker who can respond effectively to unexpected situations to ensure smooth operations.
  • Excellent grooming and presentation skills.
  • A leader who is also a team player, willing to roll up their sleeves to support their team's success.


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