Customer Service Leader

1 week ago

Adelaide, South Australia beBeeMaintenance Full time $98,600 - $124,999
About the Role

The Maintenance Customer Service Supervisor is a key position within our property division, based at Glenelg. As a full-time role, you will report directly to the Group Facilities Manager and be responsible for overseeing the day-to-day activities of Maintenance Customer Service and Administration Officers who provide maintenance helpdesk services.

  • Mentor and coach team members to ensure high performance standards are met.
  • Support the team in providing excellent customer service and resolving maintenance issues efficiently.
  • Coordinate with contractors to attend sites for gardening and maintenance issues, ensuring timely resolution.
  • Evaluate customer feedback and respond appropriately to maintain a high level of satisfaction.
  • Manage administration duties, including data entry, job sheet preparation, and database maintenance.
About You

We are seeking an experienced and passionate Customer Service leader who can thrive in a positive and supportive environment. To succeed in this role, you should possess:

  • Proven experience in leading staff and managing a helpdesk system.
  • Strong working knowledge of Microsoft Office and various databases.
  • Understanding of property maintenance issues and building terminology.
  • Able to work under pressure and meet strict deadlines in a fast-paced environment.
  • Demonstrated integrity and effective written and communication skills.
Benefits

We offer a comprehensive range of benefits to support your career growth and well-being, including:

  • Career development opportunities through in-house training and external learning programs.
  • A friendly and inclusive culture that values diversity and employee wellbeing.
  • Free on-site flu vaccination program and financial advice for HESTA members.
  • A recognition program acknowledging significant contributions and salary packaging options to maximise your take-home pay.
About Us

We are a not-for-profit organisation committed to delivering exceptional care and support services to older people. Our values-driven approach focuses on empowering individuals to live fulfilling lives, connected to their communities and valued for who they are.

  • Receptionist/Account Officer

    5 hours ago

    Adelaide, South Australia Leader Full time $60,000 - $80,000 per year

    Receptionist / Accounts OfficerCompany: Leader Computers – Adelaide SAFull-Time | Competitive Remuneration | Training ProvidedAbout usLeader Computers is a nationally recognised and rapidly growing IT & Telecommunications distributor based in Adelaide's CBD. As Australia's largest manufacturer of notebooks and servers, and distributor of over 80 leading...

  • UC, VoIP

    2 weeks ago

    Adelaide, South Australia Leader Full time $90,000 - $120,000 per year

    UC, VoIP & AV Solutions Sales LeadCompany: Leader ComputersLocation: Adelaide, SAWork Type: Full-timeJob Function: Sales Leadership & Strategic GrowthJoin Australia's Fastest-Growing IT Distributor — Be at the Forefront of IT & AI InnovationAre you a driven, hands-on sales leader with a passion for Unified Communications and high-growth vendor...

  • Sales and Enablement Specialist

    2 weeks ago

    Adelaide, South Australia Leader Full time $80,000 - $120,000 per year

    Position: Sales and Enablement SpecialistCompany:Leader ComputersLocation: Adelaide, SAEmployment Type: Full-timeAbout UsJoin Australia's Fastest-Growing IT Distributor – Work with A-Players, Deliver A-Grade ResultsAre you passionate about driving sales success and enabling teams to perform at their best? Do you thrive in a fast-paced, high-performance...

  • Customer Service Leader

    6 days ago

    Adelaide, South Australia beBeeLeadership Full time $120,000 - $150,000

    Job OverviewWe are seeking a seasoned Customer Service Leader to spearhead our team of experienced service professionals. The ideal candidate will be responsible for driving exceptional service outcomes, overseeing customer interactions and resolving complex issues with tact and expertise.The successful applicant should possess at least 5 years' leadership...

  • Customer Service Leader

    4 days ago

    Adelaide, South Australia beBeeCustomerService Full time $99,000 - $123,000

    As a customer service leader, you will play a pivotal role in guiding individuals towards the support they need. You will lead a team of professionals to deliver exceptional service at the first point of contact for people enquiring about community services.Key Responsibilities:Lead the Customer Access team to deliver seamless, compassionate and informed...

  • Receptionist

    5 days ago

    Adelaide, South Australia Leader Computers Full time

    OverviewLeader Computers is hiring a Full-time Receptionist role in Adelaide, SA. Apply now to be part of our team.Leader Computers is hiring a Full-time Receptionist role in Adelaide, SA. Apply now to be part of our team.Job summaryLooking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning,...

  • Receptionist

    6 days ago

    Adelaide, South Australia Leader Computers Full time

    OverviewLeader Computers is hiring a Full-time Receptionist role in Adelaide, SA. Apply now to be part of our team.Leader Computers is hiring a Full-time Receptionist role in Adelaide, SA. Apply now to be part of our team.Job summaryLooking for candidates available to work:Monday: Morning, AfternoonTuesday: Morning, AfternoonWednesday: Morning,...

  • Customer Service Leader

    4 days ago

    Adelaide, South Australia beBeeFashion Full time $60,000 - $95,000

    The Role of an Assistant Manager is to lead a high-performing team and drive engagement in a retail environment.ResponsibilitiesTo assist in creating a customer-focused culture, ensuring a memorable experience for customers.To support the Store Manager in engaging and empowering the team through ongoing training and collaboration.To motivate the team to meet...

  • Exceptional Customer Service Leader

    2 weeks ago

    Adelaide, South Australia beBeeOperations Full time $60,000 - $80,000

    About the Role">"> The Operations Manager plays a pivotal role in leading a high-performing team and delivering exceptional customer service to residents. This includes planning and managing staffing, supporting onboarding and training for new team members, collaborating with facilities and wellness teams, and managing arrears and operational costs.">What...

  • Cloud Solutions Specialist

    2 weeks ago

    Adelaide, South Australia Leader Computers Full time $80,000 - $120,000 per year

    Are you ready to take the next step in your career and combine your sales expertise, people skills, and passion for SaaS technology? We are seeking a highly motivated sales professional to join our winning team at Leader Job Description As a Cloud Solutions Specialist, you will play a pivotal role in identifying potential customers, generating business...