Compliance Specialist for International Student Affairs

3 weeks ago

Sydney, New South Wales, Australia UNSW Australia Full time

Job Overview

The Compliance Specialist for International Student Affairs will play a key role in supporting the University's compliance and reporting requirements as well as education and student experience.

This fixed-term part-time position, 21 hours per week, sits within the Pro Vice-Chancellor Education & Student Experience department.

Main Responsibilities

  • Provide proactive administrative support across a range of activities to support the International Student Compliance Team in their management of the Australia Awards Scholarships.
  • Act as the first point of contact and respond to a range of internal queries from Australia Awards Scholarship recipients and determine relevant action, communicating clear, concise and appropriate advice or escalate as appropriate.
  • Assist with appropriate record keeping and data compliance.
  • With direction from the Manager, process new applications and update and maintain databases and other administrative systems.
  • Assist during the arrival and onboarding of commencing Australia Awards Scholarship recipients through the co-ordination of events and activities, including room bookings, catering, drafting and circulating run sheets and other documents, and onsite logistics.
  • Assist in the monitoring of the academic progress of all Australia Awards Scholarship recipients.

Requirements

  • Previous administrative and customer service experience, ideally in a higher education environment.
  • Demonstrated ability to maintain a constantly high attention to detail in a busy fast-paced environment.
  • An intermediate level in Excel – there will be a lot of data entry, manipulation and reporting.
  • Demonstrated oral and written communication skills.
  • Demonstrated time management and organisational skills.
  • An understanding and knowledge of the ESOS Act (2000) and National Code 2018 is an advantage.
  • A willingness to learn and be curious about process improvement, in particular using emerging technologies.
  • Competency with all Office 365 applications.

Benefits and Culture

  • Access to up to 17% Superannuation contributions and additional leave loading payments.
  • Additional 3 days of leave over the End of the Year period.
  • Discounts and entitlements (retail, education, fitness).

UNSW Benefits

People are at the core of everything we do. We welcome International Students for this role.

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