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Case Manager

2 months ago


Darwin, Northern Territory, Australia Ntcoss Full time

About Us

Ntcoss supports individuals, strengthens communities, and advocates for social justice across the Northern Territory. We deliver diverse services across urban, regional, and remote areas of the NT. If you want to make a sustainable difference in people's lives through strengths-based approaches and capacity building initiatives, talk to us about meaningful career opportunities.

We offer great benefits, including:

  • Further training and development options.
  • Flexible working conditions; five (5) weeks annual leave.
  • A strengths-based environment.

We also offer great salary packaging options that can significantly increase your take-home pay.

About the Program

The Family Support Service Greater Darwin is a partnership between Ntcoss and a local organization, providing support and assistance to families to keep their children safe, reunify children in care with their birth family, and support pregnant mothers to grow up healthy and safe children. Families are supported to build relationships, strengthen parenting skills, maintain a safe home environment for their children, and increase their participation within the community.

About the Opportunity

This position has dual management arrangements between Ntcoss and a local organization and is located at Ntcoss. As the Case Manager - Family Support Specialist, you will play a crucial role in delivering strength-based, trauma-informed, and culturally affirming practical in-home support to families primarily referred by local authorities. Your focus will be on child-centered, family-focused casework, aiming to create nurturing environments, enhance parental capacity, and uphold family unity. This Case Management role requires flexibility and periodic after-hours work.

Your Key Responsibilities

  • Provide intensive in-home support to high-risk families, focusing on building their strengths and resilience.
  • Implement trauma-informed practices to address the complex needs of families and children.
  • Collaborate closely with families to develop and implement individualised support plans.
  • Advocate for families to access essential services and community resources.
  • Ensure families connect with their community, culture, and country.
  • Foster positive outcomes through respectful and participatory practices.
  • Build and maintain collaborative relationships with service providers and community stakeholders.

Requirements

  • A Working with Children (Ochre Card) clearance.
  • A National Criminal History Check (within 3 months).
  • A current Northern Territory driver's licence.

Ntcoss is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourages Aboriginal and Torres Strait Islander people to apply.