Case Manager

2 months ago


Darwin city centre, Northern Territory, Australia The Salvation Army Full time
About The Salvation Army

We are a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship.

Job Opportunity

We are seeking a motivated and values-driven Case Manager to provide case management support to residents in the Open House Program.

Key Responsibilities
  • Support clients to achieve their goals within established case plans, including attending appointments and advocating for clients with other service providers.
  • Undertake intake and assessment with clients to develop a shared understanding of their situation and related problems and strengths.
  • Maintain accurate and up-to-date client records and data in accordance with TSA standards and procedures.
  • Take preventative action in relation to potential high-risk situations, as per policy and procedure.
  • Advocate on behalf of clients with various government and non-government agencies, both verbally and in writing.
  • Establish effective relationships with clients that encourage self-determination and participation.
Requirements
  • Degree qualification preferred in Social Work, Mental Health, or Welfare, or a minimum Certificate IV in Community Services with related field work experience and demonstrated high-level knowledge in the sector.
  • Demonstrated experience in engaging clients who encounter the Justice System and/or Corrective Services, and willingness to assist in the provision of support in areas of homelessness, alcohol and other drug dependence, and mental health issues.
  • A National Police Record check and NT Working with Children Ochre Card check are required prior to commencement.
  • A current NT driver's license and proof of eligibility to work in Australia are also required.
What We Offer
  • Maybe eligible to NFP salary packaging, plus meals and entertainment benefits.
  • Employee Assistance Program - independent confidential counselling service.
  • Financial, retail, and lifestyle discounts and benefits.
  • Discounted health and fitness programs through Fitness Passport.
  • Up to 8 weeks leave per year through our purchase leave scheme.
  • Generous Parental Leave offering of 12 weeks.
  • Up to 5 days paid leave per year to support a TSA program or activity.
  • An inclusive culture of dedicated, passionate, and professional team members.

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