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Digital Platform Manager
2 weeks ago
Digital Platform Manager
We are seeking a Digital Platform Manager to oversee the daily management and optimization of our digital platforms, ensuring they run smoothly, look great, and engage our audiences.
This role focuses on improving user journeys, enhancing functionality, and ensuring our digital platforms are reliable and inspiring. You will collaborate with internal teams and external partners on digital projects and feature rollouts.
Key Responsibilities:
- Manage the daily operations of our digital platforms, including eCommerce and corporate websites.
- Monitor performance, user behavior, and analytics to drive improvements.
- Ensure best practices in digital engagement, accessibility, and customer experience.
- Support SEO updates and recommend optimization opportunities.
- Collaborate with internal teams and external partners on digital projects and feature rollouts.
- Provide insights and reports to guide data-driven decisions.
Required Skills and Qualifications:
- Experience managing digital platforms (Shopify or similar CMS).
- Strong understanding of digital best practices, with some knowledge of UI/UX and SEO.
- Confidence in using analytics tools to track performance and recommend improvements.
- Excellent organizational skills with the ability to manage multiple priorities.
- A collaborative style, with the ability to explain technical ideas in plain English.
- Experience using marketing automation software.