Help Desk Expert
4 days ago
We are seeking a highly organised team player to join our Customer Service department. Your strong interpersonal skills will assist you to build relationships with new and existing customers as well as key internal contacts.
About the Role:- Deliver exceptional customer service, processing orders accurately and in a timely manner.
- Follow up delivery enquiries and respond to all queries.
- Manage customer relationships effectively.
- Respond to all customer enquiries in a timely manner.
- Resolve issues and provide solutions.
- Contribute to ongoing improvement initiatives.
- Demonstrated experience within a similar role.
- Experience in computer systems such as SAP or M3 with good MS Suite skills.
- Excellent communication skills and high attention to detail.
- Ability to work autonomously while collaborating within a team.
- Strong work ethics and willingness to contribute.
Our office is the hub for our corporate functions. You'll enjoy plenty of natural light and great facilities including a fully stocked fridge.
Company Culture:- Flexible working arrangements and regular social catch-ups.
- A dedicated, forward-thinking and innovative culture.
- Opportunities for career development and progression.
- Support for community involvement through charity partnerships.
- Access to mental and physical health programs.
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