Family Violence Case Coordinator

7 days ago


Bass Coast Shire, Australia Good Shepherd Australia New Zealand Full time
About the Role

The Program Support Worker is an integral member of the family violence team and supports the provision of a strengths-based and trauma-informed response to culturally and linguistically diverse (CALD) women and young people at Good Shepherd's emergency accommodation property.

Key Responsibilities:
  1. Co-ordinate and deliver activities tailored to meet the needs of women and young people residing at the accommodation
  2. Engage with women and young people to support them in achieving their goals outlined in their individual case plans
  3. Support the development of essential life and living skills among residents
  4. Arrange transportation and facilitate access to external appointments and services
  5. Liaise with the specialist family violence practitioner and therapeutic team to provide comprehensive support to residents
  6. Operate vehicles safely and responsibly when transporting clients
  7. Respond to crises and provide support to families in need
  8. Ensure smooth induction processes for new residents, encompassing orientation to the site and surrounding area
  9. Maintain open communication channels, serving as a central point of contact for general inquiries


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