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Successful Client Engagement Professional

2 weeks ago

Melbourne, Victoria, Australia beBeeRelationship Full time $75,000 - $90,000

Client Relationship Builder

Join our team and become a vital part of delivering exceptional client experiences.

Description: As a Client Engagement Specialist, you will play a critical role in building strong relationships with our clients. You will be the first point of contact for our MindStep clients, providing a seamless onboarding experience that sets the tone for their journey with us.

This is an excellent opportunity to work in a hybrid model, offering flexibility and work-life balance. Your responsibilities will include intake responsibilities such as outbound contact with referred clients experiencing mental health challenges, scheduling appointments, and program enrolment.

Additionally, you will manage inbound phone and email enquiries, providing general administrative support to the Team Leader and Partnerships & Operations Coordinator. Your proactive approach will enable cross-referrals and enhance opportunities for collaboration with internal stakeholders.