Production Support Officer
4 hours ago
This role offers a competitive hourly rate of $39.40 + Super, inclusive of casual loading.
About the Job:
- Contribute to a secure and efficient passport service by performing key back-office tasks.
- Ensure timely and accurate entry of physical applications into systems.
Key Responsibilities:
- Scan Documents: Handle passport photos, application forms, and supporting documents.
- Application Management: Separate and organize applications for smooth processing.
- Record Destruction: Follow protocols for the secure destruction of records no longer needed.
- Error Correction: Manage applications that have been incorrectly marked.
- Exception Handling: Conduct manual exception tasks as required.
Requirements:
- Agility & Flexibility: Adapt quickly to changing circumstances.
- Discretion: Maintain confidentiality with sensitive information.
- Personal Accountability: Assume responsibility for actions and consequences.
- Resilience: Overcome setbacks and challenges.
- IT Literacy: Proficiency in Microsoft applications, including Word, Excel, and Outlook.
- Records Management: Securely manage and maintain records.
- Attention to Detail: Apply accuracy and thoroughness to all tasks.
Additional Information:
Training will be provided to support new staff in the role. Occasional travel may be required to fulfill duties at different locations.
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