Production Support Officer

4 hours ago


Adelaide, South Australia Flexhive Full time

This role offers a competitive hourly rate of $39.40 + Super, inclusive of casual loading.

About the Job:

  • Contribute to a secure and efficient passport service by performing key back-office tasks.
  • Ensure timely and accurate entry of physical applications into systems.

Key Responsibilities:

  • Scan Documents: Handle passport photos, application forms, and supporting documents.
  • Application Management: Separate and organize applications for smooth processing.
  • Record Destruction: Follow protocols for the secure destruction of records no longer needed.
  • Error Correction: Manage applications that have been incorrectly marked.
  • Exception Handling: Conduct manual exception tasks as required.

Requirements:

  • Agility & Flexibility: Adapt quickly to changing circumstances.
  • Discretion: Maintain confidentiality with sensitive information.
  • Personal Accountability: Assume responsibility for actions and consequences.
  • Resilience: Overcome setbacks and challenges.
  • IT Literacy: Proficiency in Microsoft applications, including Word, Excel, and Outlook.
  • Records Management: Securely manage and maintain records.
  • Attention to Detail: Apply accuracy and thoroughness to all tasks.

Additional Information:

Training will be provided to support new staff in the role. Occasional travel may be required to fulfill duties at different locations.



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