Production Support Specialist

1 week ago

Adelaide, South Australia Flexhive Full time

About the Role: Contribute to a secure and efficient working environment by performing key back-office tasks.

The ideal candidate will ensure timely, accurate entry of physical applications into systems and handle additional administrative duties for proper storage and disposal.

This role provides opportunities for career progression, potential extensions or conversions, simple timesheet submissions, and reliable weekly pay.

Duties and Responsibilities:

  • Document Management: Handle passport photos, application forms, and supporting documents, ensuring all materials are scanned accurately and efficiently.
  • Application Processing: Separate and organize applications, especially those that are non-scannable, to ensure smooth processing.
  • Error Correction: Manage applications that have been incorrectly marked, ensuring quality control and accuracy.
  • Exception Handling: Conduct manual exception tasks, such as rescanning applications for quality improvement, and manage mail sorting, filing, and other ad hoc tasks as required.
  • Administrative Tasks: Perform basic administrative tasks, including network production duties, to support the team's operations.

Key Requirements:

  • Agility and Flexibility: Adapt swiftly to changing circumstances, seizing new opportunities through informed risk assessment.
  • Discretion: Maintain a high level of confidentiality and exercise discretion with sensitive information.
  • Personal Accountability: Assume responsibility for actions and consequences, setting a standard of reliability and professionalism.
  • Resilience: Overcome setbacks, difficulties, and challenges with a proactive attitude.
  • Responsiveness: React positively and promptly to new circumstances, ensuring a responsive and adaptable approach to unexpected challenges.
  • IT Literacy: Proficiency in Microsoft applications, including Word, Excel, and Outlook, to streamline and enhance workflow efficiency.
  • Records Management: Securely manage and maintain records, ensuring compliance with data storage and handling protocols.
  • Attention to Detail: Apply accuracy and thoroughness to all tasks, ensuring error-free results and reliable outcomes.

Salary and Benefits:

We offer an estimated hourly rate of $39.40 + Super (inclusive of casual loading), along with flexible working arrangements, regular business hours, and onboarding lasting 2-4 weeks.

Training and Development: Training will be provided to support new staff in this role, ensuring they have the necessary skills and knowledge to excel in their position.

Location: This role is based in Adelaide, South Australia, with occasional travel required to fulfill duties at different locations.

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