Expert Workforce Planner

1 day ago

Sydney, New South Wales, Australia beBeeWorkforce Full time $90,000 - $120,000

About Us

We are more than a disability service provider, we empower individuals to live independently and thrive in their communities.

Our team is diverse, passionate, and forward-thinking. We're driven by the belief that every person deserves quality support, delivered with respect and care.

About the Role

We need a workforce planning expert who can bring structure, insight, and foresight to our rostering and scheduling operations.

This role is critical in making sure our participants get consistent, high-quality care while keeping our workforce efficient, compliant, and future-ready.

If you've got analytical skills, love solving complex puzzles, and want to make a real impact in healthcare and disability services, this role is for you.

Key Responsibilities:

  • Develop and maintain optimised rosters up to 6 months out, balancing participant needs and staff utilisation
  • Analyse schedules and staffing patterns to identify gaps, risks, and opportunities
  • Partner with Service Delivery teams to ensure rosters align with client needs, staff skills, and compliance requirements
  • Monitor key metrics (labour costs, overtime, utilisation, absenteeism) and prepare reports/dashboards for leaders
  • Model workforce scenarios (e.g., new participants, surge demand, leave coverage) to build resilience
  • Ensure full compliance with NDIS, Fair Work, and rostering standards

What You'll Bring

  • Strong background in workforce planning, scheduling, or analytics (healthcare, disability, aged care, or in-home support ideal)
  • Hands-on experience with scheduling systems (Salesforce highly regarded)
  • Strong analytical skills with tools like Excel, Power BI or similar
  • Solid understanding of NDIS service delivery and compliance frameworks
  • Ability to juggle complex rostering requirements across dispersed teams

Bonus Points If You Have

  • Tertiary qualifications in Business, Analytics, or Health Administration
  • Experience with demand forecasting and predictive analytics in healthcare

Perks & Benefits

  • Hybrid working – mix of office and work from home
  • Salary packaging options to maximise take-home pay
  • Career growth opportunities in a growing, innovative organisation
  • Supportive, collaborative culture where your work makes a visible difference

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