
Strategic Workforce Planner
22 hours ago
About the Role:
The ideal candidate will bring structure, insight, and foresight to our rostering and scheduling operations. This role is crucial in ensuring our participants receive consistent, high-quality care while keeping our workforce efficient, compliant, and future-ready.
Key Responsibilities:
- Develop and maintain optimised rosters up to 6 months out, balancing participant needs and staff utilisation
- Analyse schedules and staffing patterns to identify gaps, risks, and opportunities
- Partner with Service Delivery teams to ensure rosters align with client needs, staff skills, and compliance requirements
- Monitor key metrics (labour costs, overtime, utilisation, absenteeism) and prepare reports/dashboards for leaders
- Model workforce scenarios (e.g., new participants, surge demand, leave coverage) to build resilience
- Ensure full compliance with relevant standards
- Act as subject matter expert on workforce analytics, supporting leaders with insights and recommendations
Requirements:
- Strong background in workforce planning, scheduling, or analytics (healthcare, disability, aged care, or in-home support ideal)
- Hands-on experience with scheduling systems
- Strong analytical skills with tools like Excel, Power BI or similar
- Solid understanding of service delivery and compliance frameworks
- Ability to juggle complex rostering requirements across dispersed teams
- Strong communicator, able to turn data into actionable insights
Preferred Qualifications:
- Tertiary qualifications in Business, Analytics, or Health Administration
- Experience with demand forecasting and predictive analytics in healthcare
- Knowledge of awards and IR in the sector
Benefits:
- Hybrid working – mix of office and work from home
- Salary packaging options to maximise take-home pay
- Career growth opportunities in a growing, innovative organisation
- Supportive, collaborative culture where your work makes a visible difference
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