Technical Support Specialist

19 hours ago

Brisbane, Queensland, Australia beBeeSystemic Full time $75,000 - $105,000
Job Title: Technical Support Specialist

Key Responsibilities:

  • Install, configure, and support C4 product suite in customer environments for testing, training, exercise, and operations.
  • Set up and test integrations between C4 product suite and coalition systems, sensors, effectors, and communication systems.
  • Conduct technical training of administrators and end users in classroom and workshop environments.
  • Collect feedback from customers and feed the learning loop internally and externally.
  • Maintain knowledge of Systematic products to align customer expectations and product roadmaps.
  • Participate in testing of beta releases and software improvement activities.
  • Ensure projects are delivered within scope and on time.

Required Skills and Qualifications:

The ideal candidate will have certifications or training in IT, Electrical Engineering, or similar, along with experience delivering presentations, training, and technical support. Knowledge of IT infrastructure, Australian Defence terminology, and excellent customer service skills are also essential.

Benefits:

This full-time position, based in Brisbane, offers a challenging and rewarding career opportunity with opportunities for growth and development.

Others:

Australian Defence terminology

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