Senior Systems Analyst

3 weeks ago

Frankston, Australia South East Water Full time
About the Role

South East Water is seeking a highly skilled Senior Systems Analyst to join our Applications Business Team. As a key member of the team, you will be responsible for driving business analysis, enhancements, testing, deployment, support, and administration across our Salesforce application.

Key Responsibilities
  • Ensure that application software meets business requirements and goals, fulfils user requirements, and identifies and resolves systems issues.
  • Analyse business and technical opportunities, risks, and problems to devise and implement application solutions.
  • Manage technical configuration, performance, and reliability of selected applications.
  • Support and resolve application service desk tickets that have been escalated.
  • Recommend additional hardware or software requirements needed for successful application deployments.
  • Evaluate, install, configure, and deploy applications, systems software, products, and/or enhancements to existing applications.
  • Perform daily monitoring and troubleshooting of the application, installing and configuring patches and upgrades as required.
Requirements
  • Strong communication and interpersonal skills and a proven track record in successful stakeholder engagement.
  • Understanding of application management principles and lifecycles, with the ability to assess and prioritise workload.
  • Experience with Software Development and Testing principles and processes.
  • Experience with business process modelling and BPMN.
  • Familiarity with common ISO quality and safety management standards.
  • Familiarity with Enterprise Information Architecture principles and master data management techniques.
  • Exposure to MS Windows Server and SQL Server.
  • Australian citizenship or permanent residency.
What We Offer
  • A commitment to work-life balance with truly flexible working arrangements, including hybrid working and leave purchasing.
  • 15 weeks paid parental leave for all parents and paid super on unpaid parental leave.
  • A range of benefits, including free on-site parking and cultural leave.
  • A great culture working in collaborative teams with strong work ethics.
  • Career-focused learning and development opportunities.
  • The opportunity to be part of an organisation committed to environmental initiatives.
  • Enjoy modern office facilities with panoramic beachfront views.

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