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Patient Journey Advocate

2 months ago


Sydney, New South Wales, Australia F. Hoffmann-La Roche Gruppe Full time
About the Role

We are seeking a highly skilled and motivated Patient Journey Partner to join our team in South West Sydney and the ACT. As a key member of our commercial ecosystem, you will play a critical role in partnering with stakeholders to uncover opportunities to transform patient outcomes.

Key Responsibilities
  • Partner with patient journey stakeholders to identify roadblocks and unlock possibilities to deliver shared value for patients, the community, and Roche.
  • Act as a trusted partner and the primary point of collaboration between ecosystem stakeholders and Roche, sharing the needs of the patient and the stakeholder community internally.
  • Apply deep knowledge of the local, legal, and Roche SOP frameworks to compliantly make decisions and optimise opportunities.
  • Uncover, understand, and validate both the patient and customer journeys in their entirety.
  • Act as a system thinker with the ability to identify shared purpose among stakeholders, including Roche.
Requirements
  • University degree (life sciences) or Healthcare professional qualification or equivalent with practical understanding of digital innovation methodologies.
  • 3+ years of healthcare focused sales experience within the pharmaceutical or biotechnology industry.
  • Up to date knowledge of Medicines Australia Code of Conduct and other relevant standards and guidelines.
  • Strong capabilities in understanding and mapping patient and customer journeys and related treatments in the Ophthalmology area.
  • Robust strategic understanding and experience in tactical implementation of health solutions, including an understanding of clinical research.
About Roche

At Roche, we are committed to providing an inclusive, safe, secure, and healthy workplace, and to minimising any such impacts to our employees, customers, and the community. We welcome applications from all people and encourage you to advise of any individual circumstances that may require consideration.

We are an Equal Opportunity Employer and are committed to diversity and inclusion in the workplace.