Dynamic Customer Engagement Specialist

2 weeks ago


Brisbane, Queensland, Australia beBeeCareer Full time $100,000 - $130,000
Marketing Automation Specialist

We are seeking an experienced Marketing Automation Specialist to join our team. The successful candidate will be responsible for designing and delivering data-driven customer journeys that increase engagement, retention, and lifetime value.

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  • Design and deliver automated customer journeys using Salesforce Marketing Cloud.
  • Build and manage multi-step journeys in Salesforce Marketing Cloud, ensuring they are personalised and insight-led.
  • Optimise existing lifecycle programs and introduce new automation opportunities where gaps exist.
  • Collaborate with cross-functional teams to align lifecycle marketing with business goals.
  • Define and track key performance metrics, running A/B tests and applying insights to drive continuous improvement.
About You

We are looking for a skilled professional with:

  • 5+ years' experience in CRM, marketing automation, or lifecycle marketing.
  • Hands-on expertise with Salesforce Marketing Cloud, including Journey Builder, Automation Studio, and data extensions.
  • A strong understanding of customer lifecycle strategies that drive retention and engagement.
  • The ability to design and implement automated, multi-step journeys.
  • An analytical mindset with experience turning data into actionable insights.
  • Excellent stakeholder management and communication skills, with the ability to influence and educate.
What We Offer

As a Marketing Automation Specialist at our company, you can expect:

  • A competitive salary package and rewarding commission structure based on performance.
  • Vibrant and social community who have annual celebrations, family fun days, and regular events.
  • Additional leave days, including 'ME' leave and 'Volunteer Day' leave.
  • Employee discounts on insurance products.
  • Income protection insurance provided to support you in the event of non-work-related illness or injury.


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