Customer Service Representative
3 days ago
We are a leading provider of equipment solutions, proudly Australian owned and operated. Our company has a long history of supporting customers to deliver major projects and an exciting future focused on growth.
Our team of experts provides end-to-end solutions spanning equipment hire, engineering solutions, industrial solutions, and power & HVAC.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Coordinator. As a key member of our branch team, you will play a critical role in assisting customers with their equipment solutions.
Key Responsibilities- Coordinate Equipment Deliveries: Ensure timely and efficient delivery of equipment to customers, including transfers, pick-ups, repairs, and breakdowns.
- Customer Service: Identify and respond to customer needs in a professional and courteous manner, providing solutions to meet their requirements.
- Administration: Perform administrative duties, including generating hire schedules, invoicing, and other tasks as required.
- Team Collaboration: Work closely with colleagues to achieve team goals and objectives, including customer loyalty, sales revenue, and safety.
To be successful in this role, you will need:
- Excellent Customer Service Skills: Provide exceptional customer service, responding to customer needs in a timely and professional manner.
- Strong Communication Skills: Communicate effectively with customers, colleagues, and management, both verbally and in writing.
- Problem-Solving Skills: Identify and resolve customer issues in a timely and efficient manner.
- Intermediate Computer Skills: Proficient in using Microsoft Office applications, including Word and Excel.
- Previous Customer Service Experience: Previous experience in a customer service role, with a genuine interest in helping others.
We provide our team members with a range of benefits and opportunities for growth and development, including:
- Development and Career Progression: Opportunities for career advancement and professional development.
- Employee Discounts and Benefits: Access to exclusive discounts and benefits, including our employee wellbeing program.
- Purchased Additional Leave: Opportunity to purchase additional leave to enhance work-life balance.
- Novated Leasing and Salary Sacrifice: Flexible remuneration options, including novated leasing and salary sacrifice.
- 12 Weeks Paid Parental Leave: Comprehensive parental leave policy, including 12 weeks paid leave.
- Volunteering Opportunities: Opportunities to participate in volunteering activities through our Coates Foundation.
-
Customer Sales Representative
2 days ago
Wollongong City Council, Australia ACCS - ARES Customer Care Solutions GmbH Full timeJob Title: Customer Sales Representative - InboundJob Summary:We are seeking a highly motivated and customer-focused Inbound Sales Representative to join our team at ACCS - ARES Customer Care Solutions GmbH. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our clients.Key...
-
Customer Service Representative
1 week ago
Wollongong City Council, Australia Medibank Private Limited Full timeAbout Medibank Private LimitedWe are a leading health insurance provider dedicated to making health insurance simpler for all Australians. Our mission is to deliver exceptional service and support to our members, and we're looking for talented individuals to join our team.Job SummaryWe are seeking a Customer Service Representative to join our team as a...
-
Customer Service Representative
1 week ago
Wollongong City Council, Australia Cleanaway Waste Management Full timeAbout UsCleanaway Waste Management is a leading provider of waste management services in Australia. Our mission is to make a sustainable future possible by transforming waste into resources and renewable energy.We are a high-growth, ASX-listed organization with over 7,500 employees. Our goal is to be recognized by our customers as the most innovative and...
-
Customer Service Representative
3 months ago
Wollongong, Australia Ashdown Consulting Full time$32.69 p/h + super - 1.5 Month Contract - Wollongong **Customer Service Representative | 1.5 Month Contract | $36 p/h inc. Super** - $32.69 p/h + super - 1.5 Month Contract - Wollongong **About the Company** An exciting opportunity to join a local NSW Government Organisation who strive to deliver a more consistent and efficient experience. **About the...
-
Customer Service Representative
1 week ago
Wollongong, New South Wales, Australia IMB Bank Full timeAbout the RoleIMB Bank is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives in the Wollongong Region. As a key member of our branch team, you will provide exceptional service and support to our customers, helping them with their financial needs and enquiries.Key ResponsibilitiesProvide excellent...
-
Customer Service Representative
17 hours ago
Hawkesbury City Council, Australia Omini Recruit Full timeCustomer Service Representative RoleAt Omini Recruit, we're seeking a highly skilled Customer Service Representative to join our team. As a pivotal member of our customer-facing team, you'll be responsible for delivering exceptional customer service and sales support to both internal teams and external clients.Key Responsibilities:Manage customer inquiries...
-
Customer Service Representative
4 days ago
Wollongong, New South Wales, Australia The NRMA Full timeJob OverviewThe NRMA is seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our members.Key ResponsibilitiesProvide timely and effective responses to customer inquiries and...
-
Customer Service Representative
1 week ago
Wollongong, New South Wales, Australia The NRMA Full timeJob OverviewThe NRMA is seeking a highly motivated and customer-focused individual to join our team as a Customer Sales Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our members.Key ResponsibilitiesProvide timely and effective responses to customer inquiries and...
-
Customer Service Representative
3 days ago
Wollongong, New South Wales, Australia IMB Bank Full timeAbout the RoleIMB Bank is seeking enthusiastic and customer-focused individuals to join our team as Customer Service Representatives in the Wollongong Region. As a key member of our branch team, you will play a vital role in providing exceptional service and support to our customers, helping them with their financial needs and enquiries.Key...
-
Customer Service Representative
7 days ago
Wollongong, New South Wales, Australia Medibank Full timeAbout MedibankOur mission is to make health insurance simpler for all Australians. We strive to deliver exceptional service and support to our members, and we're looking for talented individuals to join our team.Role OverviewWe're seeking a Customer Service Representative to join our Customer Hub. As a key member of our team, you'll be responsible for...
-
Guest Service Representative
3 days ago
Coffs Harbour City Council, Australia Interstate AC Service Full timeJob Title: Guest Service RepresentativeJob Summary:We are seeking a highly skilled Guest Service Representative to join our team at Interstate AC Service. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest...
-
Customer Service Representative
3 days ago
Willoughby City Council, Australia ROBERT WALTERS AUSTRALIA Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our client services team, you will be responsible for providing exceptional support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesClient Support: Provide timely and effective...
-
Customer Service Representative
1 week ago
Wollongong, New South Wales, Australia Medibank Private Limited Full timeAbout Medibank Private LimitedWe're a leading health insurance provider dedicated to delivering exceptional service and support to our members. Our mission is to make health insurance simple, easy, and affordable.Our CultureWe value innovation, teamwork, and continuous learning. Our customer-obsessed culture is built on a foundation of empathy,...
-
Customer Service Representative
3 months ago
Wollongong, Australia Ashdown Consulting Full time$32.69 per hour + super - 3 Month Contract - Wollongong **Customer Service Representative |3 Month Contract | $36.12 P/H inc. Super** - $32.69 p/h + super - 3 Month Contract - Wollongong **About the Company** This NSW Government agency is a major service provider who strives to deliver a more consistent and efficient experience within government. This...
-
Customer Service Representative
7 days ago
Wollongong City Council, Australia DFP Recruitment Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Shared Service Support Officer to join our team at DFP Recruitment. As a key member of our Procurement, Shared Services Team, you will be responsible for providing exceptional support to our customers through various channels.Key ResponsibilitiesTransaction Processing: Accurately and...
-
Customer Service Representative
18 hours ago
Wollongong, New South Wales, Australia IMB Bank Full timeRole OverviewIMB Bank is seeking enthusiastic Customer Service Representatives to join our Branches in the Wollongong Region. As a key member of our team, you will provide great service and support to IMB customers in relation to their financial needs.Key ResponsibilitiesHave conversations and interactions with customers via all channels, including face to...
-
Customer Service Representative
15 hours ago
Wollongong City Council, Australia Medibank Private Limited Full timeAbout UsAt Medibank Private Limited, we're dedicated to making health insurance simpler for all Australians. Our mission is to deliver exceptional service and support to our members, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a Customer Service Specialist to join our Customer Hub, where you'll play a critical role in...
-
Customer Service Representative
16 hours ago
Wollongong City Council, Australia Medibank Private Limited Full timeAbout UsAt Medibank Private Limited, we're dedicated to making health insurance simpler for all Australians. Our mission is to deliver exceptional service and support to our members, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a Customer Service Specialist to join our Customer Hub, where you'll play a critical role in...
-
Customer Service Representative
1 week ago
Willoughby City Council, Australia Healthcare Professionals Group Full timeAbout the OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesCommunicate effectively with...
-
Customer Service Representative
2 days ago
Wagga Wagga City Council, Australia Wheelchair Transport Service, Inc. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective customer service to clients via phone, email, and...
