Data Center Operations Specialist

14 hours ago

Sydney, New South Wales, Australia Rackspace Full time
Data Center Operations Technician Job Description

We are seeking a highly skilled Data Center Operations Technician to join our team at Rackspace. As a key member of our data center operations team, you will be responsible for ensuring the smooth operation of our IT infrastructure, including customer configurations, within the data center environment.

Key Responsibilities:
  • Utilize custom monitoring software and internal ticketing systems to provide exceptional customer support.
  • Identify and troubleshoot simple hardware failures on x86-based servers, including the replacement of failed hardware components.
  • Troubleshoot simple operating system storage issues, including file system, disk management, and RAID technologies.
  • Support servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux, or VMWare ESX Server.
  • Perform simple operating systems administration, including troubleshooting login, password, and connectivity issues.
  • Troubleshoot simple local area network (LAN) connectivity issues and reestablish remote access to customer configurations using SSH, Terminal Services/Remote Desktop Services, or Remote Access Controllers.
  • Complete the troubleshooting, configuration, and replacement of network device hardware, including access and aggregation switches, firewalls, load-balancers, and security appliances.
  • Complete the troubleshooting, configuration, and replacement of storage devices, including DAS and NAS arrays.
  • Complete customer configuration maintenances, including hardware modification, operating system installation, mounting of devices within cabinets, and completion of all cabling needs required.
  • Troubleshoot copper and fiber cabling, including initial installation testing and connectivity issues with previously deployed copper or fiber cabling.
  • Provide technical communication relating to customer configurations in a concise and professional manner.
  • Adhere to company security policies and procedures, including health and safety and local governing requirements as directed.
  • Execute and maintain meticulous 5S and housekeeping practices.
  • Demonstrate no less than full performance in a continuous, consistent, measurable manner.
  • Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers.
Requirements:
  • Diploma holder or above in Information Technology or related disciplines.
  • Minimum 2 years working experience in IT services with 3 years experience in sizeable Data Centre operations is an advantage.
  • Previous experience or ability to show familiarity with building, repairing, or upgrading hardware components required.
  • Previous experience in a customer service-oriented position preferred.
  • Industry recognized certifications in operating systems, networking, security, and/or storage technologies preferred.
  • Experience with Dell PowerEdge and HP ProLiant rack server hardware preferred.
  • Experience with Cisco ASA and ASA-X series firewalls, F5 BigIP, and Brocade ADX series load-balancers and Alert Logic IDS preferred.
  • Experience with Cisco Catalyst 2900, 4900, 6500, and Nexus series switches preferred.
  • Experience with Dell PowerVault DAS, NetApp, and EMC Isilon NAS systems preferred.
  • Must be able to work a flexible schedule, 24x7x365 coverage, including holidays and weekends.
  • Must be able to prioritize work in a fast-paced, high-pressure environment.
  • Must possess strong written and verbal skills, type with proficiency, and exhibit professional phone etiquette.
  • Must be proficient with productivity software, including Microsoft Office and Open Office, as well as email client software.
  • Must be able to lift 50 lbs over head.
  • Must have reliable transportation and be willing to occasionally travel (2-4 wks/yr) to alternate locations.
Personal Qualities:
  • Effective Communicator.
  • Self-Starter.
  • Team Player.
  • Open (Accepting) of Feedback.
  • Ability to Identify Problems.
  • Solicits input from others when making decisions.

This is a full-time position with a 40-hour workweek and rotating shifts.

  • Data Center Operations Specialist

    5 days ago

    Sydney, New South Wales, Australia Amazon Full time

    Job SummaryThe Data Center Operations Specialist will be responsible for ensuring the smooth operation of Amazon's data centers, including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management, and metric reporting. This position is for a 6-month fixed-term hire with a possibility to become a...

  • Data Center IT Operations Specialist

    5 days ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a highly skilled Data Center IT Operations Specialist to join our AWS Infrastructure Services team. As a key member of our team, you will be responsible for designing, installing, and maintaining the world's largest computing infrastructure.This is a unique opportunity to work in some of the most cutting-edge data centers in the...

  • Data Center Operations Specialist

    4 days ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a highly skilled Data Center Operations Engineer to join our team at Amazon. As a key member of our Data Center Operations team, you will be responsible for deploying and maintaining the servers and infrastructure in our data centers.Key ResponsibilitiesMaintain a high level of system reliability by prioritizing and resolving...

  • Data Center Operations Specialist

    14 hours ago

    Sydney, New South Wales, Australia KY Innovation Full time

    Data Center Operations RoleWe are seeking a skilled Data Center Operations Technician to join our team at KY Innovation.The successful candidate will be responsible for managing IT infrastructure and customer configurations within a data center environment to ensure security and operational efficiency.Key responsibilities include:Utilizing custom monitoring...

  • Data Center IT Support Specialist

    5 days ago

    Sydney, New South Wales, Australia Amazon Full time

    Data Center IT Support Specialist, Data Centre Operations, SydneyJob Summary:We are seeking a highly skilled Data Center IT Support Specialist to join our team in Sydney. As a key member of our Data Centre Operations team, you will be responsible for providing top-notch technical support for our data centers.Key Responsibilities:Install and configure racks...

  • Data Center Operations Specialist

    5 days ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a highly skilled and experienced Data Center Technical Operations Engineer to join our team at Amazon. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our data centers, including risk management, maintenance, and vendor management.Key ResponsibilitiesParticipate in a 24/7...

  • Data Center IT Operations Specialist

    15 hours ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a highly skilled Data Center IT Operations Technician to join our team at Amazon. As a key member of our operations team, you will be responsible for installing, troubleshooting, and maintaining the infrastructure that supports our cloud services.Key ResponsibilitiesEscalation point and technical troubleshooter for all systems...

  • Data Center Operations Specialist

    7 days ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a highly skilled and experienced Data Center Technical Operations Engineer to join our team at Amazon. As a Data Center Technical Operations Engineer, you will be responsible for the day-to-day operations of our data centers, ensuring that our critical infrastructure is running smoothly and efficiently.Key...

  • Data Center IT Operations Specialist

    1 week ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a highly skilled Data Center IT Operations Technician to join our team at Amazon. As a key member of our infrastructure team, you will be responsible for installing, troubleshooting, and maintaining the infrastructure that supports our cloud services.Key ResponsibilitiesEscalation point and technical troubleshooter for all...

  • Data Center IT Operations Specialist

    5 days ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a highly skilled Data Center IT Operations Specialist to join our team at Amazon. As a key member of our AWS Infrastructure Services team, you will be responsible for the design, planning, delivery, and operation of all AWS global infrastructure.Key ResponsibilitiesInfrastructure Installation and Configuration: Install and...

  • Data Center IT Support Specialist

    16 hours ago

    Sydney, New South Wales, Australia Amazon Full time

    {"title": "Data Center IT Support Specialist", "content": "Job SummaryWe are seeking a highly skilled Data Center IT Support Specialist to join our team in Sydney. As a key member of our infrastructure team, you will be responsible for installing and configuring racks of hosts, diagnosing and repairing issues with server, storage, and network devices, and...

  • Data Center Inventory Specialist

    1 week ago

    Sydney, New South Wales, Australia Microsoft Full time

    About the RoleAs a Data Center Inventory Specialist at Microsoft, you will play a critical role in ensuring the accuracy and integrity of our global data center inventory. This position requires a high degree of attention to detail, strong organizational skills, and the ability to work independently with minimal supervision.Key ResponsibilitiesInventory...

  • Data Center IT Support Specialist

    3 days ago

    Sydney, New South Wales, Australia Amazon Full time

    Job SummaryWe are seeking a highly skilled Data Center IT Support Specialist to join our team in Sydney. As a key member of our Data Centre Operations team, you will be responsible for providing technical support and troubleshooting for our data center infrastructure.Key ResponsibilitiesInstall and configure racks of hosts in line with internal service level...

  • Data Center IT Support Specialist

    7 days ago

    Sydney, New South Wales, Australia Amazon Full time

    About the Role:We are seeking a highly skilled Data Center IT Support Specialist to join our team in Sydney. As a key member of our operations team, you will be responsible for providing top-notch support for our data center infrastructure, ensuring seamless operations and minimizing downtime.Key Responsibilities:Install and configure racks of hosts in line...

  • Data Center Technical Operations Specialist

    3 days ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a highly skilled Data Center Technical Operations Specialist to join our team at Amazon. As a key member of our AWS Infrastructure Services team, you will be responsible for the design, planning, delivery, and operation of all AWS global infrastructure.This is a unique opportunity to work on the most challenging problems in the...

  • Data Center Technical Operations Specialist

    15 hours ago

    Sydney, New South Wales, Australia Amazon Full time

    Data Center Technical Operations RoleAmazon is seeking a skilled Facilities Engineer to join our team in a Data Center Technical Operations role. This position involves managing the day-to-day operations of our data centers, ensuring the smooth functioning of critical infrastructure, and maintaining high levels of performance, reliability, and...

  • Data Center IT Support Specialist

    1 week ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a highly skilled Data Center IT Support Specialist to join our team in Sydney. As a key member of our operations team, you will be responsible for providing top-notch support for our data center infrastructure.Key ResponsibilitiesInstall and Configure Racks: Install and configure racks of hosts in line with internal service level...

  • Data Center IT Operations Specialist

    1 week ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a highly skilled Data Center IT Operations Specialist to join our team at Amazon. As a key member of our infrastructure team, you will be responsible for the design, installation, and maintenance of our cloud infrastructure.Key ResponsibilitiesTechnical Troubleshooting: Escalation point and technical troubleshooter for all...

  • Data Center Technical Operations Specialist

    3 days ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a highly skilled Data Center Technical Operations Engineer to join our team at Amazon. As a Data Center Technical Operations Engineer, you will be responsible for the day-to-day operations of our data centers, ensuring the smooth running of our critical infrastructure.Key ResponsibilitiesFacility Management: Manage the on-site...

  • Data Center Operations Specialist

    15 hours ago

    Sydney, New South Wales, Australia Rackspace Full time

    Data Center Operations Technician Job DescriptionThe Data Center Operations Technician is responsible for ensuring the smooth operation of all IT infrastructure within the data center environment. This includes managing customer configurations, ensuring server environments are secure and operational, and maintaining high uptime.Key Responsibilities:Utilize...