Porter and Hospitality Specialist

4 days ago


Brisbane, Queensland, Australia The Star Brisbane Full time
Job Overview

We are seeking an experienced Porter to join our team at The Star Brisbane. As a key member of our hospitality staff, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Responsibilities
  • Luggage Handling: Transport and store luggage as required by guests, ensuring timely delivery and retrieval.
  • Guest Service: Ensure efficient and courteous handling of all guest arrivals and departures, responding promptly to their needs and requests.
  • Concierge Services: Provide insightful information on local attractions and events to enhance our guests' experience.
  • Parking and Vehicle Retrieval: Park and collect guest/patrons' vehicles promptly and without damage.
Requirements
  • Customer Service: A sincere dedication to delivering exceptional customer service.
  • Prior Experience: Prior experience in a similar capacity, preferably in the hospitality industry.
  • Valid Driver's License: Valid driver's license to operate company vehicles.
  • Communication Skills: Exceptional presentation and communication skills to effectively interact with guests and colleagues.
  • Affinity for Brisbane: Affinity for the Brisbane area, including knowledge of the local community and its surroundings.
What We Offer
  • Competitive Salary: A competitive salary range of AU$65,000 - AU$80,000 per annum, depending on experience.
  • Benefits: Complimentary buffet meal on every shift, uniform laundered and ready for you daily on property, discounted parking available in the city, and up to 30% discounts across award-winning restaurants and accommodation.


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