Customer Service Representative

3 weeks ago

Port Macquarie, New South Wales, Australia Belgravia Leisure Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Officer at our Port Macquarie facility.

As a Member Services Officer, you will be the face of our business, providing exceptional customer service to our members, casual users, and potential new members. Your primary responsibility will be to acquire new members and deliver first-class customer service, ensuring it aligns with our Mission, Vision, and Values.

Key Responsibilities

  • Provide excellent customer service to all customers, both in person and over the telephone
  • Apply sound cash handling principles and use of Point of Sale (POS) systems
  • Promote the centre's services and programs to customers and accept customer bookings and enrolments
  • Previous experience in a similar position is highly advantageous
  • Excellent communication skills and a passion for health and fitness are essential
  • Hold current First Aid & CPR Certification and a Working With Children Check (or equivalent) & National Police Check

What We're Looking For

We are looking for a friendly and customer-focused individual who is passionate about delivering exceptional customer service. If you have a passion for fitness, excellent communication skills, and a customer service mindset, we encourage you to apply.

Working with Us

At Belgravia Leisure, we are committed to providing a positive and professional work environment. We offer a range of benefits and opportunities for career growth and development.

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