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Customer Service Representative

2 months ago

Port Macquarie, New South Wales, Australia Essential Energy Full time

About the Role

We are seeking a passionate and dedicated individual to join our Customer Service team as a Customer Service Trainee. As a key member of our team, you will play a pivotal role in delivering exceptional customer experiences and ensuring the continued provision of safe and reliable power to our customers.

Key Responsibilities

  • Provide exceptional customer service and support to our customers through various channels
  • Develop and maintain a thorough understanding of our products and services to effectively address customer inquiries and concerns
  • Work collaboratively with internal stakeholders to resolve customer issues and improve overall customer satisfaction
  • Participate in ongoing training and development to enhance your skills and knowledge in customer service and related areas

About You

We are looking for a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences. You will have a strong desire to learn and grow with our organisation, and be committed to providing outstanding service to our customers.

What We Offer

  • A competitive remuneration package commensurate with your skills and experience
  • Opportunities for career growth and development within our organisation
  • A supportive and inclusive team environment
  • Access to ongoing training and development opportunities

About Essential Energy

We are a leading energy network company that is committed to delivering safe and reliable power to our customers. We are proud to be a part of the energy industry's future, and are dedicated to making a positive impact on our communities.